WEST LONG-TERM RECOVERY UPDATE for 09-12-13
Wednesday, September 11th, 2013 @ 7:33PM
WEST LONG-TERM RECOVERY UPDATE for 09-12-13
The number of affected residents who are working their Disaster Recovery Plans has increased in the last week from 15 to 65! That’s very encouraging news for the community. A Disaster Recovery Plan is the document you and your Case Manager (CM) create to help identify the action steps needed to get you and your family recovered. Each affected resident gets a personal advocate in their CM to help navigate this process, and their service and experience are provided at no cost to you! Your CM will use your recovery plan to build your case and verify any unmet needs to be presented to the funders. The Board of Directors and the CMs are working together to finalize the details of the eligibility and application process for distributing the relief funds. This information will be made available as soon as the work is finished.
Is there any way to expedite your recovery? There are many things a resident can do to minimize their stress in handling this daunting task, but the residents who are patient, organized, have good attitudes and perseverance are making the most progress. Having a good support system, emotionally and spiritually also plays a significant role in minimizing stress and being able to move forward. If you are still not actively working with a CM, or if you’re not sure who yours is, please call the LTRC at 254-826-7550 and leave a message for Nikki. She will contact you with the name of your CM. Case Managers are no longer able to take walk-ins, due to the sheer number of appointments they have in a day. Please call ahead to inquire if there is an opening in the schedule of the CM you need to visit. When you come in, bring copies of everything disaster related: FEMA letters, insurance claims, settlement checks, SBA applications, contractor bids, receipts or any other paperwork that is disaster-related. We have zippered pouches and pencil boxes available if you need one to help keep all those receipts in one place. Just ask when you come in.
In the past few months if you had a negative experience with LTRC staff, you were bounced around, were given bad information or were left with the feeling like we did not care, I apologize. The LTRC is trying hard to give residents good information and connect you with resources who can help in your recovery. Please remember that none of us has done this before, and we made some mistakes in figuring out how to run a disaster recovery center. We have learned a lot, and hope you will not let your prior experience keep you from making an appointment with a Case Manager. We encourage you to keep visiting our Facebook and Web pages for information. We are working hard to keep updated and useful information available. Go to www.facebook.com/WestLTR or www.WestLTR.org.
Anyone with information about individuals who may be misusing federal assistance should call the FEMA fraud hotline at 800-323-8603 or email DHSOIGHOTLINE@DHS.GOV. This can include information on contractors, inspectors, disaster survivors or anyone posing as any of these. Complaints also can be made via the FEMA disaster assistance helpline at 800-621-3362 (TTY 800-462-7585) or with state or local law enforcement officials or consumer agencies. Survivors who feel they have made a mistake in reporting damages or losses should call the FEMA disaster assistance helpline at 800-621-3362.
The West Home and Health Fair is this Saturday from 10 AM to 3 PM at the Community Center. Representatives from Christian Aid Ministries and Habitat for Humanity are schedules to be there to answer questions. Professional heath care services offered include hearing screenings, blood pressure checks and more. Come out to see the equine therapy horses and find out more about this wonderful service.
Free professional counseling sessions continue at the Family Support Center. Aromatherapy sessions are back! Detailed flyers are on their front window at 222 N. Main St. or call Maggie Martin to make an appointment – 254-640-7401. Please note, the Center will be closed this week, but will re-open on Monday, Sept 9th.
Your Long-Term Recovery Center is located at 218 N Main St. next to the Czech American Restaurant. Hours are 8:30 AM to 5 PM M-F and 9 AM too Noon on Saturday or by special appointment. Call us at 254-826-7550. For updated information, please go to www.westltr.org or like us on Facebook at www.facebook.com/WestLTR.